Shipping & Delivery

Processing Time & Cut-offs
We know you are excited to receive your new drinkware! Our team works diligently to process and dispatch orders as quickly as possible.

  • Orders placed before 12:00 PM (AWST) on a business day are processed the same day.
  • Orders placed after 12:00 PM (AWST) on a business day are processed the following business day.
  • Orders placed over the weekend or on Western Australia public holidays will be processed and dispatched on the following business day.

Please note: During peak sale periods or holidays, dispatch times may experience slight delays.

Australian Domestic Shipping
We proudly ship across Australia using trusted domestic couriers (such as Australia Post).

  • Free Standard Delivery: On all orders over [$100] AUD.
  • Standard Delivery: For orders under [$100] AUD, a flat rate of [$11] AUD applies (Estimated 3-8 business days).
  • Express Delivery: Need it faster? We offer Express Shipping for [$15] AUD (Estimated 1-4 business days).

Bulky Orders
Because we sell high-quality insulated tumblers and ceramic drinkware, ordering in large, bulk quantities may significantly increase the weight and dimensions of your parcel. Selected bulk orders may incur an additional shipping fee at our discretion. If this applies to your order, we will contact you directly before dispatch.

Tracking & Liability (Authority to Leave)
Once your order has been dispatched, you will receive a shipping confirmation email containing your tracking number.

  • Signature Requirements: All packages are shipped with a signature required upon delivery for your security.
  • Authority to Leave (ATL): If you opt to authorize the courier to leave the package without a signature, you release Bubloo Drinkware Shop from any liability for lost, stolen, or weather-damaged items.

Tracking Issues
If you are experiencing tracking delays or issues with delivery, we strongly recommend contacting the postal provider (e.g., Australia Post) directly first with your tracking number for the fastest resolution.

Uncollected or Refused Shipments (Return to Sender)
If your shipment is refused, or not collected from a local postal outlet within the courier's specified timeframe, it will be automatically returned to us. Once we receive the returned parcel, we will contact you.

  • To have the order re-shipped, a secondary shipping fee will apply.
  • If you prefer a refund, we will refund the value of your items minus the original shipping cost and any Return-to-Sender fees charged by the courier.

International Shipping
At this stage, Bubloo Drinkware Shop exclusively ships within Australia.