Privacy Policy

Last updated: August 25, 2026

Bubloo Drinkware Shop operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). Bubloo Drinkware Shop is powered by Shopify, which enables us to provide the Services to you.

This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase using the Services. We respect your privacy and are committed to handling your personal information in accordance with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth).

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information.

1. Personal Information We Collect or Process

When we use the term "personal information," we refer to information that identifies or can reasonably be linked to you. Depending on how you interact with our Services, we may collect the following categories of personal information:

  • Contact details: Including your name, billing address, shipping address, phone number, and email address.
  • Financial information: Including credit card, debit card, payment details, and transaction history.
  • Account information: Including your username, password, preferences, and settings.
  • Transaction information: Including items you view, add to your cart, purchase, return, or exchange.
  • Communications: Information included when you send us a customer support inquiry.
  • Device & Usage information: Information about your device, browser, network connection, IP address, and how you navigate the Services.

2. Personal Information Sources

We may collect personal information from the following sources:

  • Directly from you: When you create an account, place an order, or communicate with us.
  • Automatically through the Services: Through the use of cookies, tracking pixels, and similar technologies when you browse our store.
  • From our service providers: When we engage them to enable certain technology (like Shopify) or process data on our behalf.

3. How We Use Your Personal Information

We use your personal information for the following purposes:

  • Provide and Improve the Services: To fulfill your orders, process payments, arrange shipping, manage your account, and create a customized shopping experience.
  • Marketing and Advertising: To send promotional communications and show you online advertisements. We may use tracking technologies (like Facebook Pixels or Google Analytics) to tailor ads based on your activity. You can opt out of targeted advertising through your browser settings or directly via the respective ad platforms.
  • Security and Fraud Prevention: To provide a secure shopping experience, authenticate accounts, and detect potential fraudulent activity.
  • Customer Support: To be responsive to your inquiries and maintain our business relationship.
  • Legal Compliance: To comply with applicable Australian laws and respond to valid legal processes.

4. How We Disclose Personal Information

In certain circumstances, we may disclose your personal information to third parties, including:

  • Service Providers: With Shopify, payment gateways, and fulfillment/shipping partners (e.g., Australia Post, courier services) who perform services on our behalf.
  • Marketing Partners: With platforms that help us advertise to you.
  • Legal & Corporate: In connection with business transactions, or to comply with legal obligations, enforce our policies, and protect our rights.

5. Relationship with Shopify

Our store is hosted by Shopify, which collects and processes personal information about your use of the Services. Information you submit will be transmitted to Shopify to provide these enhanced features. To learn more about how Shopify uses your data, you can visit the Shopify -> Consumer Privacy Policy <-.

6. Third-Party Websites and Links

The Services may provide links to platforms operated by third parties. We are not responsible for the privacy or security of such sites. If you follow these links, you should review their respective privacy policies.

7. Children's Data

Our Services are not intended for children. We do not knowingly collect personal information from individuals under the age of majority in your jurisdiction. If you believe a child has provided us with personal information, please contact us to request its deletion.

8. Security and Retention

While we strive to use commercially acceptable means to protect your personal information, no method of transmission over the Internet is 100% secure. We retain your personal information only for as long as necessary to provide the Services, fulfill our legal obligations, and resolve disputes.

9. Your Rights and Choices

Depending on where you live, you have certain rights regarding your personal information:

  • Right to Access: You can request access to the personal information we hold about you.
  • Right to Delete / Correct: You can request that we delete or correct inaccurate personal information.
  • Managing Communications: You may opt out of receiving promotional emails at any time by using the "unsubscribe" link in our emails.

We will not discriminate against you for exercising these rights.

10. Complaints

If you have complaints about how we process your personal information, please contact us. If you are not satisfied with our response, you have the right to lodge a complaint with the Office of the Australian Information Commissioner (OAIC).

11. Contact Us

Should you have any questions about our privacy practices, please contact us at:

  • Email: hello@bubloo.com.au